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Price. Process. Procedure.

by

How Two Marines Moving Explains Pricing—Up Front and Without Games

One of the most common concerns people have when hiring movers is simple and understandable:

“How is this actually priced—and what am I really paying for?”

The moving industry doesn’t always do a great job explaining this clearly. Too often, pricing is vague, incomplete, or explained after the move instead of before it.

At Two Marines Moving, we’ve taken a different approach for a long time.

Since 2008, we’ve explained our pricing structure to clients before move day, using the same clear framework—so there are no surprises, no confusion, and no last‑minute discomfort. In fact, for many years, we’ve sent clients a short explainer video along with their estimate so they could see exactly how pricing works in advance.

That framework is called Price. Process. Procedure.

Below is the written explanation of that approach, followed by a link to the original video explanation.

The Three Parts of a Professional Move

A professional moving service isn’t a single flat number—it’s made up of a few distinct components. Each one exists for a reason, and each one is designed to make pricing fair, transparent, and predictable.

1. Truck & Equipment

This charge covers the physical assets and professional tools required to perform your move safely and efficiently.

That includes:

  • The moving truck
  • Furniture pads and protection
  • Dollies, carts, straps, and specialty equipment
  • Tools for basic disassembly and reassembly
  • The readiness of a fully equipped crew

Rather than hiding these costs inside an inflated hourly rate, we separate them out so you can clearly see what you’re paying for.

2. Zone‑Based Fuel & Destination Charge

Moves involve distance—between our facility, your origin location, your destination, and back again. Fuel, travel time, and vehicle wear all vary depending on where a move takes place.

Instead of using vague “fuel fees” or burying distance costs in other charges, we use a Zone‑Based Fuel & Destination Charge. This provides a clearer, more consistent way to account for travel based on geography rather than guesswork.

The goal here is simple:
distance should be accounted for honestly, not hidden.

3. Hourly Labor

This is the time our professional movers spend executing your move.

The labor clock:

  • Starts when the crew arrives at your location
  • Stops when the last item is placed where you want it

We charge for the time actually worked, subject to the applicable minimum, and we do not “round up” to create extra hours.

This structure ensures that:

  • Clients pay for real work performed
  • Crews are incentivized to work efficiently and professionally
  • Everyone understands how time is measured before the move begins

Why We Explain Pricing This Way

This pricing structure wasn’t created recently—and it wasn’t created as a marketing gimmick.

In 2011, we recorded a short public video titled “Price. Process. Procedure.” The purpose of that video was simple: to explain our pricing clearly and visually to clients before move day. For years, that video has been shared alongside estimates so clients could review it on their own time and feel confident about how everything worked.

While some terminology has been refined over the years—and while the company has grown significantly—the structure and philosophy behind the pricing remain the same.

Clear pricing builds trust.
Clear process reduces stress.
Clear procedure prevents surprises.

Watch the Original Video Explanation

Below is the original Price. Process. Procedure. video that has been part of our sales and client‑education process since 2011.

The video does not list specific prices. Instead, it explains how pricing is structured and why it’s done this way.

👉 https://www.youtube.com/watch?v=LcmK-J_lHbg

You may notice that some language reflects the time in which it was recorded. That’s intentional—we’ve chosen not to rewrite history. What matters is that the underlying structure you see explained in the video is still the foundation of how we price moves today.

What This Means for You as a Client

  • You know how pricing works before move day
  • You can review the explanation at your own pace
  • You’re not asked to “just trust us” without information
  • You’re working with a company that values clarity over confusion

Moving is stressful enough. Pricing shouldn’t add to that stress.

If you ever have questions about your estimate or how a charge is calculated, we encourage you to ask. An informed client is a confident client—and that’s how we prefer to operate.