Two Marines Moving Policies and Limits of Liability

1. Payment in Full - The customer must pay in full upon completion of each day's job. The customer is responsible for any
court costs and legal fees incurred by Two Marines Moving associated with collecting on your debt. The jurisdiction of preference for Two Marines Moving is Alexandria, VA. If the form of payment given upon completion of the move fails, you authorize Two Marines Moving to charge the credit card we kept on file, in part or full, while taking your "booking fee". There is a $10 late payment penalty applied daily, until the full amount is collected.

2. High Risk Maneuvering- We are often requested to perform task that border on the impossible. For example, squeezing a 36' couch through a 36' door will invariably cause damage. Two Marines will not be responsible for maneuvering items through extremely tight walk-ways or out windows.

3. Valuation- The desired level of moving protection must be selected prior to the start of the move and cannot be changed upon commencement of the move. Repair to furniture, wall, and floor damage will be done to 90% match by a professional. The level or repair will not look exactly like the original product, but every effort will be made to ensure your satisfaction. It will be the option of Two Marines to repair, replace, salvage, or offer a cash settlement based on your damage claim. If no level of valuation is selected you agree to valuation at $0.60 per pound. Twp Marines Moving reserves the right to salvage damaged items protected under the full (BEST) valuation. The damage claim can be filled out online at TwoMarinesMoving.com.

4. Items Packed by Customer- Damage to items packed by the customer are not the responsibility of Two Marines Moving. If it wasn't packed to our standards by our employees, then we cannot be held liable due to improper packing methods and/ or materials.

5. IKEA and Press-board Furniture - Two Marines Moving can not be responsible for press-board or simulated wood furniture. Much of the budget priced furniture today is made from pressed wood. This type of material is not structurally sound.

Specifically, IKEA pieces seem to be made only for a one-time assembly, and not meant to be moved. Two Marines Moving will not be responsible for assembly of items if directions are not provided. We will do our best, but Two Marines needs the "blue-prints".

Two Marines' movers will do their best to transport these items for you in a safe and careful manner, but because pressed wood
furniture is so unstable we are unable to offer cargo valuation or increased insurance on these pieces.